These Guest Terms apply to every reservation in a property managed by Host Eretz. Platform-specific terms (e.g. Airbnb, Booking.com) also apply.
1. Booking
A booking is confirmed once payment and identity verification are complete. The lead guest must be at least 21 years old and present at check-in.
2. Check-in & check-out
Standard check-in is from 15:00; check-out is by 11:00. Early or late requests are subject to availability and may incur a fee.
3. House rules
- No smoking inside the property.
- No unregistered guests or parties.
- Respect quiet hours between 22:00 and 08:00.
- Pets only where the listing explicitly allows them.
4. Damage & deposit
A security deposit or hold may be required. Guests are responsible for any damage beyond normal wear and tear during their stay.
5. Cancellations
The cancellation policy of the booking platform applies. For direct bookings, the policy is shared at the time of reservation.
6. Liability
Host Eretz is not liable for loss of personal belongings or for events beyond its reasonable control (force majeure).
7. Support
Guest support is available during your stay at info@host-eretz.com and through the contact details shared on your booking confirmation.