HOST ERETZ LTD ("Host Eretz", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, with whom we share it, and the rights you have under the EU General Data Protection Regulation (GDPR) and the Israeli Protection of Privacy Law, 5741-1981.
1. Data controller
HOST ERETZ LTD, Israeli Company No. 516767365, Shavazi 59, Tel Aviv-Yafo, Israel. For any privacy request: info@host-eretz.com.
2. Personal data we collect
- Identity & contact — name, email, phone, postal address, ID document when legally required for guest registration.
- Booking & stay information — dates, property, number of guests, preferences, special requests.
- Owner information — property details, payout banking details, tax identifiers, contractual documents.
- Communications — messages exchanged by email, contact form or messaging platforms.
- Technical data — IP address, device, browser, pages visited, collected via cookies and analytics.
3. Purposes and legal bases
- Performance of a contract — provide bookings, owner services and guest support.
- Legal obligation — tax, accounting, anti-money-laundering and guest registration duties.
- Legitimate interest — site security, fraud prevention, service improvement.
- Consent — non-essential cookies and marketing communications; you can withdraw at any time.
4. Recipients and processors
We share data only with partners required to deliver our service:
- Booking platforms — Airbnb, Booking.com, Vrbo and similar marketplaces.
- Payment processors and accounting providers.
- Cleaning, maintenance and check-in service providers.
- Hosting, email and analytics providers (Cloudflare, Google).
- Authorities, where legally required.
All processors are bound by written data-protection terms.
5. International transfers
Where personal data is transferred outside the EEA or Israel, we rely on adequacy decisions or on Standard Contractual Clauses approved by the European Commission.
6. Retention
We keep personal data only as long as necessary for the purposes above and to meet legal obligations — typically up to 7 years for accounting and tax records, and up to 3 years from your last interaction for marketing data.
7. Your rights
You may at any time:
- Access, rectify or erase your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
- Lodge a complaint with the Israeli Privacy Protection Authority or your local EU supervisory authority.
To exercise these rights, contact info@host-eretz.com. We reply within 30 days.
8. Security
We apply appropriate technical and organisational measures including HTTPS encryption in transit, restricted access controls, regular reviews and supplier due diligence.
9. Cookies
See our Cookie Policy for the cookies we use and how to manage your preferences. You can change your choices at any time via the "Cookie preferences" link in the footer.
10. Updates
We may update this policy to reflect changes in our practices or in the law. The "Last updated" date above always indicates the latest version.